FAQ
Welcome to Baltic Art Studio FAQ section!
Here, you’ll find answers to common questions about our classes, booking policies, materials, and more. We encourage you to take a moment to review this information to ensure a smooth and enjoyable experience. Whether you’re a first-time participant or a returning student, our FAQ has everything you need to know before attending your class.
General Booking Questions
How do I book a class?
- For groups of 4 or more: Check our calendar for available dates and times, then simply follow the online booking steps to reserve your class. (A minimum of 4 people is required to schedule a class.)
- For groups of less than 4: Check the calendar to join an existing group or call us at 773-526-1127 to explore available options.
What is the cancellation or refund policy?
- Cancellations: A 24-hour notice is required for a full refund.
- Expiration: Classes and gift certificates expire 3 months after purchase.
- Non-exchangeable: Class fees are non-redeemable for cash.
- Rescheduling: Provide at least 24 hours’ notice. Rebooking depends on availability.
Class Timing and Arrival Guidelines
- When to Arrive? Please arrive at the agreed time, no earlier than 10 minutes before your class. If you arrive early, call your instructor or a team member to check if early entry is possible, as they need time to prepare the glass and tools for your session.
- Running Late? Try to arrive on time, as the instructor cannot extend the class. If there’s no class scheduled after yours, extra time can be added for $75 per hour, billed in 15-minute increments.
Class Details
What’s the difference between stained glass and fused glass classes?
- Stained Glass: Learn to assemble pieces of colored glass using copper foil or lead came techniques. You take your art home the same day.
- Fused Glass: Cut and layer glass pieces, then melt them together in a kiln. Ready to pick up in 3 days.
Are the classes beginner-friendly, and what’s the age limit?
- Yes! Classes are great for beginners and advanced students.
- Fused Glass: Ages 10+
- Stained Glass: Ages 14+
What materials, tools, and safety gear are provided?
All tools, supplies, and safety glasses are provided by your instructor, who will guide you on safe handling.
What should I wear to the class?
Wear comfortable clothing, long sleeves, and pants or a skirt. Closed-toe shoes are a must for safety when working with glass.
Documentation:
All students will receive a BAS worksheet with their name. This must be filled out and signed before starting your project.
Instructions:
Instructions will be provided before your class begins.
Class Capacity and Schedule
What days and times are classes offered?
- Fused Glass: Monday–Friday 10:00 AM–7:30 PM, Saturday 5:00 PM–7:00 PM.
- Stained Glass Level 1: Every other Saturday, 2:00 PM–4:30 PM.
- Stained Glass Level 2: Every other Saturday, 10:00 AM–2:30 PM.
What is the duration of each class?
- Fused Glass Class: 1.5 hours.
- Stained Glass Class Level 1: 2.5 hours.
- Stained Glass Class Level 2: 4.5 hours (with 30 min break)
What’s the minimum and maximum number of participants per class?
- Fused Glass Classes: 4–20 people.
- Stained Glass Classes: 4–8 people.
Safety Instructions for Fused Glass Class
Follow these safety precautions to ensure a safe and enjoyable glass-fusing experience.
- Operate your equipment correctly.
- Be aware of your surroundings.
- Use a brush to keep your workspace clean.
- Use tweezers for handling small pieces of glass.
- Store hazardous materials in a designated area.
- Avoid eating and drinking while working.
- Wash your hands after leaving the workspace.
- Wear a smock or apron to protect your clothing.
- Tie back long hair to keep it away from your face.
- Take precautions to prevent injuries—glass shards can cause serious eye damage.
- Wear a dust mask when handling glass powders, especially during grinding or sawing.
- Keep bandages nearby for accidental cuts.
After the Class
What if my project needs additional firing or processing?
Projects need to be fired in a kiln before pickup, which takes several days. We’ll arrange a convenient pickup time, or contact us for special arrangements.Do you offer advanced or follow-up classes?
Yes! Book a private session with an instructor for 2–4 hours, or discover your membership options for ongoing learning opportunities.
Gift Certificates and Events
Do you sell gift certificates for your classes?
Yes! You can purchase them here.
Can I book a class for a birthday or special event?
Absolutely! Great for birthdays, holidays, networking events, friends’ night out, bachelorette parties, and special occasions. Feel free to BYOB.
Transportation & Parking
How can I get to your studio?
- Public Transit: Blue Line & Buses 56, 78.
- Parking: Nearby parking available.
- Address: 4346 N Milwaukee Ave, Chicago, Illinois 60641
